SE Labs

Posts tagged 'phishing'

How To Really Stop Phishing

If phishing sites want data, they’ll get it!
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Running a honeypot, you soon realise there are four types of spam. The first is basically just adverts. Next comes social engineering spam, which is mostly advanced fee fraud. There’s a ton of cash or a pretty girl waiting if you send a small processing fee. By far the largest category is ransomware, but this is closely followed by that perennial favourite, phishing spam.

Phishing works. Its “product” nets huge profits in two ways. First, by direct use of the stolen data. Second, from sales of that data to other criminals. This got me thinking about how to fight back.

Phishing sites tend to be static replicas of the real thing, with a set of input boxes and a submit button. That is their major weakness. Another is that, though the inputs might be scrubbed to remove the possibility of a sneaky SQL injection, the information being entered might not be checked. Who’s to say that the date of birth, password, bank details etc. that you enter are real? What if you were to enter a thousand different sets of bogus information? How about a million, or even ten million?

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What I propose is that when a phishing site is discovered, it would be fun to deploy a script to flood it with random data of the appropriate format for each input field. Finding real data in the collected noise would become nearly impossible, and so would help protect the innocent. If such poor-quality data is sold on to third parties, then Mr Big will soon want his money back and probably a lot more besides.

Diluting phished data to homeopathic strengths is one thing, but the general idea could be applied in other ways. One of the main tasks in running a spam honeypot is “seeding”. This involves generating email addresses to accidentally-on-purpose leave in plain sight for later harvesting by spammers. If someone were to set up a honeypot with a huge number of domains pointing to it, and with a huge number of active login accounts, those accounts can be leaked or even sold (with all profits going to charity, naturally!) as being demonstrably live and real. If the buyer tests any of them, they’ll work. Set up the honeypot in enough interesting detail, and Mr Big won’t be able to tell he’s been duped for quite some time.

Phishing is popular because it’s easy, relatively safe for the perpetrator, and highly profitable. Frustrating the efforts of criminals, casting doubt on the phished data being sold, and hopefully causing wars between cybergangs is certainly one potentially very entertaining way of fighting back.

Of course, flooding phishing sites with bogus data may already be quietly happening. I certainly hope so…

Recovering From Password Fatigue

How do we solve the need for lots of strong passwords?

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How The Clinton Campaign Was Really Hacked

hillary-clinton-3961580The 2016 US Presidential Election may not be the first held in the shadow of Wikileaks, but it is the most entertaining.

When John Podesta received an email apparently from Google in March this year warning that someone had used his password to sign into his account, events began to resemble an episode of Veep, with Chinese whispers quickly replacing information.

Not knowing any better, Podesta forwarded the email to a member of staff to deal with. After a hop or two, the email was passed to the Clinton campaign’s IT Helpdesk Manager. He in turn made the rookie mistake of not inspecting the message’s header or checking the Bit.ly  link it contained. Both would have shown this to be a phishing attack. 

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Instead, the Helpdesk Manager concluded that the email was real, and Mr Podesta should change his password right away. However, the reply also contained the advice that Podesta should ignore the email and log in directly to Google. He even supplied the correct URL to do this and explicitly said that Podesta should turn on 2-factor authentication at the same time.

The Helpdesk Manager has since been somewhat unfairly vilified in the press. The fact is that his explicit advice was lost in favour of a simpler message as his reply began to filter back up the chain of command.

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According Wikileaks, Sara Latham seems to have been the person who actually contacted the helpdesk on Podesta’s behalf. She also received the Manager’s reply, and added her own endorsement of the phishing link.

Having been told it was real, it seems that either Special Assistant Milia Fisher or Podesta himself then clicked on the original phishing link and attempted to change the password. The rest has been pundit fodder ever since.

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You can bet that the Clinton campaign  spent money on insurance, health and safety training, and other measures to ensure a safe working environment, so why not basic cybersecurity training? Maybe it did, and the people concerned simply didn’t attend. It seems sensible that in future campaigns, no one should get access to devices without first demonstrating that they can spot a simple phishing email, IT helpdesk Managers included.

Interview With The Bank Manager (online fraud)

Online fraudPundits pontificating about online fraud is all well and good, but what do the banks think, and how do they protect us? 

To find the truth, we talked candidly to a branch manager from UK bank NatWest.

SE: First of all, what’s the scale of the online fraud problem from the bank’s perspective?

I won’t lie. It’s massive. We’re always being told about phishing emails, and you can report them to us online. Scam phone calls pretending to be the bank and asking for your account details and passwords are also huge. Just to be sure, we never ask for passwords. No one does Well, no one legitimate anyway.

SE: If you’re scammed can you get your money back?

It all depends. The basic thing is if it’s not a transaction you’ve made, its fraud and we can help. If it’s something you’ve done yourself that’s it, the money’s gone. Where it gets tricky is when you think you’re signing up to a one-off payment but the small print says it’s every month and you don’t realise. It might be cleverly worded, but it’s up to you to read what it is you’re buying.  If there’s any doubt, don’t do it or bring it in for us to check.

SE: How do you protect people’s money in general?

Online fraudThe monitoring systems now are really good. They put blocks on cards when something suspicious happens, and block dodgy transactions while we find out if they’re legitimate. Tell us you’re going to France for the week and we’ll know not to block your cards if we see a cash withdrawal from Paris. If you tell us you usually go to France about now then we can keep the card active for you. It’s just when we see things out of the ordinary that the system will react. A lot of the time people get their cards blocked on holiday because they forgot to tell us. It’s a pain for them, but if you tell us what you’re doing it’s usually fine.

We see a lot of “Make $2000 a month from home”-style spam. What’s the scam there?

It’s usually money laundering. A foreign gang wants your bank details to put money into your account, then you send it on to someone either at home or abroad but keep an agreed percentage as commission. It’s an old one, that. Sometimes, they want you to physically receive and send on stolen bank cards as well, or ones that have been obtained fraudulently. But you’re being used. Basically, if you’re caught acting as a money mule, then you’re as guilty as the bloke who gave you the money to carry. We have a legal obligation to report anything over a certain amount transferred from abroad into people’s accounts. Again, it’s one of the things the system looks for that’s out of the ordinary.

Can the banks stop people being duped into sending money to scammers abroad?

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You mean like rich Nigerian princes and lottery wins that need a processing fee? At the end of the day, it’s their money. We can only advise. We can say: look, we think this looks like a scam. But if they want to send it abroad then we have to do it for them. If it’s a large amount, we’ll ask them in to sit down and think is this really what they want. [We try to] find out how well they understand what they’re doing and where they’re sending it. We have had cases where people have lost considerable amounts because they’re convinced the online fraud is real.

What’s the most outrageous thing you’ve seen?

I was asked to look at the cash machine outside the branch I was managing once, and there was a piece of wire hanging out of the card slot. That’s all it was. But it prevented the card from being returned, so people walk off thinking the machine’s swallowed it. You pull on the wire and the card pops out. It’s called a Lebanese Loop.  Simple and easy. Once you’ve got the card you’ve got the expiry date and the CVV number on the back and you can go shopping.

What’s your personal message to customers?

Basically, it’s always a scam. If it looks like something where you think you can get one over on the sender, it’s still a scam. These people aren’t stupid. No one wants to give you free money. You haven’t won a foreign lottery, either. There’s no pot of gold. They may only want a small processing fee, but if they get a lot of fees, it’s very profitable for them. Start with the idea that everything’s a scam, ask us to confirm anything you get that you don’t understand and you’ll be alright.

What other guidance is there for people?

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There’s lots about but it’s a bit scattered. Barclays did a good TV advert about phone scams. We’ve published a really comprehensive leaflet about online scams in conjunction with the police that covers all the different frauds. You can download that, and we have a web site for reporting scams. But if you have any questions the best thing is to just call the bank or walk into a branch and ask. That’s the best thing to tackle online fraud.

Security for the internet of things

security for the internet of things

IoT security is a mess, but who’s to blame? The tech industry must improve security for the internet of things.

The internet of things is quickly becoming every cybercriminal’s wet dream, especially given the release of the Mirai botnet source code. The cause is shockingly insecure devices, but can shaming manufacturers avert the coming chaos?

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A Very Sophisticated Hack…

cbsdenver-1670505If you search for the phrase “very sophisticated hack” and do a little digging, you’ll soon discover that what are initially claimed to be diabolical plots by fiendish cybercriminals often turn out to be nothing more than incompetence or naivety on the part of the victims. They only appear sophisticated to the average Joe.

Banks, casinos, hospitals, health insurers, dating sites, even telecoms providers have all fallen in the past year. Digging reveals SQL injections (I’m looking at you, TalkTalk) to second hand switches with no firewalls protecting the SWIFT network in Bangladesh.

While these issues are bread and butter to security testing and code review companies, there is one piece of the IT security puzzle that can never be truly secured, no matter how hard you try. It weighs about 1.3Kg (about 3lbs in old money) and it sits in front of every endpoint, every BYOD, every spam email, everything, wondering whether to click that link, install that program, insert the flash drive it found, or type in its credentials.

Sophisticated attacks

talktalk-2579443It’s been said that your brain starts working the moment you wake, and doesn’t stop until you get to work. Many incidents reported as “sophisticated” confirm this truism, along with the one about not being able to make anything idiot proof because idiots are so ingenious. Fooling someone into doing or telling you something they shouldn’t is the oldest hack in the book, but it’s no less potent for its age. For that reason, the unwitting symbiosis of naive user and cybercriminal is virtually unbeatable.

Part of my work involves maintaining the company spam honeypot network. By the time you’ve seen your 100th identical, badly-spelt phishing email whizz by in the logs, you can’t believe anyone would fall for them. But they do, especially spear phishing attacks. There’s a ransomware epidemic, and it’s making millions a day.

I’m left concluding that people don’t approach their inboxes with a high enough degree of

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cynicism. Would HR really summon you to a disciplinary meeting by sending you an email demanding you click a link to an external web site and enter your corporate username and password to prove it’s you?

Catching threats

Like suspiciously quiet toddlers, the human element will always be the unpredictable elephant in the cybersecurity room. At SE Labs, we test the endpoint protection that keeps users safe from themselves. To do so, we use fresh threats caught painstakingly in the wild on a daily basis. We can always help build better protection, but cybercriminals will always strive to make better toddlers out of users.

But users are not toddlers; they’re responsible, busy adults. To them, cybersecurity is just a very dull art practised by dull people in IT, and their equally friends who come in with laptops every so often to check everything.

This point leads me to one final truism: get them laughing, get them learning. All the user security training in the world will fail to change behaviours if it’s dull. People best remember what they enjoy. Make cyber security fun for users, and you may just get them to apply a healthy dose of cynicism to their inboxes.

Went The Day Well?

Could localised pattern recognition solve the password crisis?

shibboleths

Getting answers nearly right could be a way to detect unauthorised access. Security shibboleths can detect the right, and wrong people.

In The Great Escape, a Gestapo officer wishes Gordon Jackson’s character “good luck” in English as he attempts to board a bus. In A Book About a Thousand Things, George Stimpson says that during WWII, US guards used the word “lollapalooza” to spot Japanese spies amongst Filipino allies.

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Poor grammar foils spammer

PayPal communicates with customers all over the world. But sometimes people pretending to be PayPal try to trick you. Luckily they don’t always do such a great job…

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